Shipping Policy
Shipping Policy
At Tara, we take pride in delivering our premium sarees and handloom weaves with care, reliability, and transparency. This Shipping Policy outlines how your orders are processed and delivered.
Effective Date: 6 April 2026
1. Shipping Destinations
- We ship across all locations within India.
- We also offer international shipping to select countries.
For confirmation of international delivery availability, please contact us:
- Email: contact@tara.fashion
- Phone: +91 6366356085
2. Shipping Charges
Within India
- Shipping charges are calculated at checkout or offered free during promotions.
- Any applicable shipping fee will be clearly displayed before order confirmation.
International Orders
Shipping charges depend on:
- Destination
- Package weight and size
The final shipping cost will be shown at checkout.
Customers are responsible for:
- Customs duties
- Import taxes
- Any additional charges imposed by their country
3. Order Processing Time
- Orders are processed within 1–3 business days after payment confirmation.
- Custom or stitched orders may require additional processing time.
- During peak seasons or sales, processing times may be slightly extended. Customers will be informed of any delays.
4. Delivery Timelines
Within India
- Estimated delivery: Within 7 business days after dispatch.
- Remote or rural areas may require additional time.
International Orders
- Estimated delivery: Within 15 business days after dispatch.
- Delivery timelines depend on customs clearance and local courier services.
- Delays due to customs or logistics are beyond our control.
5. Order Tracking
- Once dispatched, tracking details will be shared via SMS or email.
- Customers can track shipments through the courier partner's website.
6. Important Information
Address Accuracy
- Customers must provide a complete and accurate shipping address.
- Tara is not responsible for delivery failures due to incorrect details.
Undelivered Shipments
If an order is returned due to:
- Incorrect address
- Customer unavailability
Reshipping will be done only after payment of additional shipping charges.
Customers must request re-dispatch within 15 days of the failed delivery notification. Orders that remain unclaimed or without a re-dispatch request after 15 days may be treated as abandoned. No refund will be issued for the order value or the original shipping charges.
International Restrictions
- Certain countries may have import restrictions on textiles.
- Customers are responsible for checking local regulations before placing an order.
Lost or Damaged Shipments
If your order is lost or arrives damaged:
- Contact us within 72 hours of delivery or expected delivery.
- Provide photo or video proof.
- Claims will be handled as per our Refund & Exchange Policy.
7. Contact Us
Email: contact@tara.fashion
Phone: +91 6366356085
Address:
23-1490-1, Lecturer's Colony,
Navaneetha Park, Magunta Layout,
Nellore, Andhra Pradesh 524003
Business Hours:
Monday–Sunday, 10:00 AM – 8:00 PM IST
8. Governing Law
This Shipping Policy and any disputes arising from it shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Bengaluru, Karnataka.
9. Limitation of Liability
To the maximum extent permitted by applicable law, Tara's total liability for any shipping-related claim shall not exceed the value of the order in dispute.
Tara shall not be liable for any indirect, incidental, or consequential losses arising from delays, non-delivery, or damage caused by third-party courier partners, customs authorities, or events beyond our reasonable control.
10. Policy Updates
Tara reserves the right to update or modify this Shipping Policy at any time. Any changes will be reflected on this page.